Whether you’re still in warranty or long past it – here’s what to expect when your van needs attention
We get it – nobody wants to be dealing with van trouble. Whether it’s a weird noise, a warning light that’s suddenly popped up, or something more serious, it can throw your whole day (or week) off track. But understanding what happens next can take a bit of the stress out of the situation.
In this video, Steve – founder and head honcho here at Birmingham Van Centre – talks you through what actually happens when something goes wrong with your van. Steve explains the process in his no-nonsense, straight-talking style, covering how we handle issues under warranty, what happens when you’re out of warranty, and why we always try to get to the bottom of things quickly and fairly.
But as Steve explains, not every “problem” turns out to be a genuine fault… Watch the video here:
As you can see, it pays to provide as much detail as you can when you’re trying to get your van issues straightened out. Also pays not to drive it into a flood…
As Steve says, we’ll always go the extra mile to get to the bottom of a problem – got questions about how we handle repairs or need help with a van issue right now?
Give us a call, we’re always happy to chat things through.